Event Setup/The Critical Link
Funraisin to Shopify mapping
This is the most important section. Everything else is wasted if this link is missing.
In Funraisin, every product option (each size) has a field called option_code. That field must contain the Shopify Variant ID for the matching size. That code is the only thing that tells the nightly sync which Shopify product an order line belongs to.
Note
What happens if it is blank. The order report's "Variant ID" column comes out empty, the sync cannot match the item, and it silently never reaches Shopify, so it never gets fulfilled. This is exactly why the 2026 socks sat un-shipped for months. Their option_code was blank.
You will need Funraisin admin (/management), Shopify admin, and the Variant IDs from your Shopify products (built in Shopify, Ogo, and Guest Manager).
Steps
- In Funraisin, open Shop and create this year's shop products so they mirror Shopify. Create the Tee, Hoodie, Jersey, Socks, and Ticket with the same sizes as Shopify.
- For each size option of each product, set
option_codeto that size's Shopify Variant ID.- In Shopify, open the product, click the size variant, and copy the Variant ID from the URL. It is the long number, for example
47221186068636. - In Funraisin, paste it into that option's
option_code. - Worked example (2026 socks): the Funraisin socks "One size"
option_codeis47221186068636. The 2026 ticket Variant ID was47107082354844.
- In Shopify, open the product, click the size variant, and copy the Variant ID from the URL. It is the long number, for example
- Work through every size of every product. One blank code means one un-fulfilled item.
- Do not leave a trailing space or apostrophe in the code.
How to verify (do this before go-live)
Ask Entangle to pull the order export report, or download it yourself. In Funraisin, go to Reporting, then Data Exports, then "GONG - Funraisin Shop Orders". Open the CSV and confirm the "Variant ID" column is filled for every product line, with no blanks. A blank there means a broken option_code.
Watch out for
- The Shopify Variant ID is not the product ID and not the SKU. It is the number after
/variants/in the URL. - Re-check this whenever you add or change a product mid-event.
- If an item is selling on Funraisin but no orders are arriving in Shopify for it, suspect a blank or wrong
option_codefirst.
MS Gong Ride Event Setup Runbook. Built and maintained by Entangle.
